Nothing dampens your gaming excitement like trying to launch the Xbox app on your Windows 10 PC only to find it refuses to open. Whether you’re looking to dive into Game Pass or connect with friends, a non-functional app can be frustrating. Luckily, there are several quick fixes you can try to get the Xbox app up and running again. In this guide, we’ll walk you through the most effective solutions so you can get back to gaming instantly.
Contents
1. Restart Your Computer
Before diving into more advanced troubleshooting, try a simple restart. Rebooting your system can clear minor bugs and reset app functionality. It may seem basic, but sometimes a fresh start is all it takes.
2. Check for Windows Updates
Microsoft regularly releases updates that improve both system performance and app compatibility. To check for updates:
- Press Windows + I to open Settings.
- Select Update & Security.
- Click on Check for updates.
If updates are available, download and install them. Once your system is up to date, try launching the Xbox app again.
3. Reset the Xbox App
App files can become corrupted, preventing the Xbox app from opening. Resetting the app may fix the issue:
- Open Settings > Apps > Apps & features.
- Scroll down to find Xbox and click on it.
- Select Advanced options > Reset.
This will clear app data but not your games or account info.

4. Repair or Reinstall Xbox App
If resetting doesn’t solve the problem, try repairing or reinstalling the app:
To repair:
- Go to Settings > Apps > Xbox > Advanced options.
- Click on Repair.
To reinstall:
- Open PowerShell as Administrator.
- Paste the command:
Get-AppxPackage *xboxapp* | Remove-AppxPackage
- After removing it, download and reinstall the Xbox app from the Microsoft Store.
5. Check Xbox Services
The Xbox app depends on certain background services to run correctly. Here’s how to make sure they’re enabled:
- Press Windows + R, type
services.msc
, and press Enter. - Find and ensure the following services are Running and set to Automatic:
- Xbox Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service

6. Ensure Your Xbox Account Is Connected
Sometimes the Xbox app won’t open properly if your Microsoft account isn’t synced correctly. Check your account connection:
- Open Settings > Accounts > Email & Accounts.
- Ensure your Xbox (Microsoft) account is listed under “Accounts used by other apps.”
- If it’s missing, click Add an account and sign in.
7. Use the Windows Store Troubleshooter
Sometimes a glitch in the Microsoft Store affects the launch of all associated apps, including Xbox. Run the troubleshooter to fix potential issues:
- Open Settings > Update & Security > Troubleshoot.
- Click on Additional troubleshooters, then select Windows Store Apps.
- Run the troubleshooter and follow any recommended fixes.
8. Log in Using Xbox Console Companion
Some users have reported that logging into the Xbox Console Companion first can “prime” the system for launching the Xbox app. Download it from the Microsoft Store, log in, then close it and try opening the Xbox app once more.
Final Thoughts
Not being able to open the Xbox app on Windows 10 can be a major buzzkill for any gamer. Fortunately, with a mix of resets, updates, and tweaks, most users can resolve the problem in just a few minutes. If all else fails, consider contacting Microsoft Support for additional help. Keep these fixes in your back pocket, and you’ll never miss a beat in your gaming session again!