Diablo Immortal Keeps Crashing on Android, iOS, or PC – How to Fix

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Boom! You’re in the thick of battle. Demons all around. And then… crash. Diablo Immortal drops you back to your home screen like you never even picked up your sword. We get it — nothing’s more annoying than crashing right before looting that legendary gear. But don’t smash your phone or flip off your PC just yet. Let’s dive into how to fix those crashes fast — whether you’re playing on Android, iOS, or PC.

Contents

Why Does Diablo Immortal Crash?

Good question. There’s no single answer, but here are some common culprits:

  • Your device is overheating
  • Bad or unstable internet
  • Corrupt game files
  • Insufficient RAM or storage
  • Outdated drivers or OS

Luckily, you don’t need a degree in demonology to fix it. Just follow our fun little guide!

How to Fix Crashes on Android

  1. Restart your phone – Yep. The classic move. It actually works a lot.
  2. Check for updates – Launch the Google Play Store, go to My Apps & Games, and update Diablo Immortal.
  3. Clear cache – Go to Settings > Apps > Diablo Immortal > Storage and clear the cache.
  4. Free up space – Diablo Immortal is a chunky game. You’ll want at least 4-5 GB free.
  5. Lower Graphics Settings – Inside the game, set graphics to Low or Medium.
  6. Turn off Background Apps – Close those 20 tabs you’ve got running in the background.

Crashes still? Consider uninstalling and reinstalling the game.

How to Fix Crashes on iOS

  1. Update iOS – Head to Settings > General > Software Update. Make sure you’re current.
  2. Restart your iPhone or iPad – It’s shocking how many issues a quick reboot can solve.
  3. Reinstall the game – Delete Diablo Immortal and redownload it from the App Store. It’s faster than you think.
  4. Clear storage – iPhones don’t always give warnings for low space. Keep at least 2 GB free.
  5. Disable Background Refresh and Low Power Mode – These can slow down high-performance games.

Still getting kicked mid-dungeon? Your iPhone might be running too hot. Give it a break!

Fixing Diablo Immortal Crashes on PC

The PC version comes through Battle.net. If it’s crashing here, try this:

  1. Update your graphics drivers – Use NVIDIA or AMD software to make sure you’re on the latest version.
  2. Repair game files – In Battle.net, click Diablo Immortal, then go to the gear symbol and hit Scan and Repair.
  3. Close other programs – Chrome uses more RAM than you’d think. Close what you don’t need.
  4. Lower in-game settings – Start at low and increase until it stops crashing or lagging.
  5. Update Windows – Go to Settings > Windows Update and make sure you’re not outdated.

Bonus Tips for All Devices

  • Use stable Wi-Fi – Mobile data can drop out mid-dungeon dive. Try Wi-Fi instead.
  • Avoid overheating – Playing in direct sunlight? Bad idea. Devices can crash when too hot.
  • Don’t use VPNs or blockers – These can mess with your connection and cause unexpected shutdowns.

When All Else Fails…

If you’ve tried everything and you’re still getting kicked out of Sanctuary every five minutes, it’s time to reach out to Blizzard Support. Open a ticket at their official website. Be sure to include:

  • Your device info (model, OS version)
  • What you’ve tried so far
  • Screenshots (if you have any)

With a little luck and some quick fixes, you’ll be back slaying monsters and grabbing loot in no time. Now get out there, Hero. Sanctuary needs you — and hopefully, it won’t crash this time!